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All products sold by Drip Depot carry a 30 day, no questions asked, money back guarantee. (does not include shipping or handling costs) In addition, many of the products sold by Drip Depot carry an extended manufacturers warranty of up to 1 year. (contact manufacturer for details)

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If there is a problem:

• Contact us as soon as possible.
• Keep all packaging and shipping materials until the matter is resolved.
• Contact us and we will promptly help you.

Undeliverable or unclaimed packages:

• All orders returned as undeliverable or unclaimed will be charged a 15% restocking fee plus shipping charges.

Cancellations:

• A request for cancellation can be issued at any time before an order leaves our warehouse. If we receive a request for cancellation, we will do everything possible to intercept an order and cancel it before it leaves our warehouse. We are unable to cancel orders that have already shipped.
• To request a cancellation please visit our Order Tracking page to view the details of your order and click on (Cancel this order).