Title: Shipping Policy
Author: Drip Depot Staff

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FREE SHIPPING:

All orders of $49 or more within the Contiguous United States (Excluding Alaska and Hawaii) receive free Standard Ground shipping service.

To receive free shipping:

• Buy required threshold of products. When you are finished shopping, click the "Secure Checkout" button.
• Ship these items to a single address.
• Select Free Shipping.
• Enjoy free shipping on items shipped to that address.

Offer Details:

Applies to eligible items purchased.

Items added to the Shopping Cart when free shipping is in effect, but not purchased until after the promotion ends, will not receive free shipping.

Shipping fees are not included in calculating purchase amount if offer has a threshold.

Canceling items may affect eligibility for this free shipping offer.

Applies to Standard Shipping only.

Applies only to orders shipping to a single address.

Cash value of offer is $0.001.

Offer is not for resale and is not redeemable for cash.

"If you return items purchased using this offer, and your order drops below the threshold, then you will be charged the original shipping fee incurred to ship your order to you."

Offers are available for a limited time and may end without notice.

GUARANTEED SHIPPING:

If we receive your order on any business day before 12pm PST, we will ship your order that business day guaranteed or we will refund your shipping costs (Applies to in-stock items only. Does not guarantee against adverse weather conditions or natural disasters as defined by carrier). If you have an express package that was delivered late, send us an email with your order number and we will promptly take care of the situation. (Packages shipped via Ground service do not qualify for guaranteed shipping.)

SHIPPING DAYS:

Shipping days are Monday - Friday excluding major holidays.

P.O. BOX, APO, FPO:

Please choose any US Postal service for these types of address. FedEx will only deliver to a physical address. If you are unsure if FedEx delivers to your address, please contact FedEx at www.fedex.com and ask them before placing your order.

DELIVERY SCHEDULE & COSTS:

We calculate shipping charges and transit time based on your shipping zip code and the total weight of your order. To view all of your shipping options and costs simply add the items you wish to purchase to your shopping cart and then click the "Shipping time and cost calculator" in your shopping cart. After you enter your zip/postal code information, you will see a list of shipping options available to you.

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Frequently Asked Questions about shipping:

Q: Where is my package being shipped from?

A: Your package will be shipped from our private warehouse which is located in Medford, Oregon.

Q: When will my order be shipped?

A: We GUARANTEE that we will ship your order the same business day if we receive it before 12pm PST. Orders placed after 12pm PST will be shipped next business day.

Q: Can I choose a faster service than UPS Ground?

A: Yes. We offer most UPS and Fedex service types. 1 Day, 2 Day and 3 Day service is available at additional cost.

Q: How long will it take for my package to arrive?

A: That depends on the destination zip code and type of shipping service you choose. During checkout, we provide you with detailed delivery dates for each type of service we offer.

Q: If an items says "in stock" on your site, is it really in stock?

A: 99.9% of the time - Absolutely yes! Our web site reads our current inventory directly from our warehouse. If it says "in stock", it is 99.9% of the time really in stock. We'd like to say its 100%, however, we are human.

Q: Do you use a fulfillment center?

A: No. We do not use fulfillment centers. The only way we can ensure your privacy and maintain our high quality service levels, is to stock and ship all products from our private facility.

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